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Members of the Association recognize that one of the purposes of the Association is to provide training and informational services to its members through training conferences and periodic written and electronic material. While the Association shall utilize its best efforts to provide its members with the most current information available, there can be no assurances or warranty that any such information provided to the members is correct or has not been superseded or that more current information is not available. Furthermore, the Association can give no assurances or warranty that its interpretation of any rule, regulation, or statute will be in conformance with any present or future interpretation of such rule, regulation or statute by any appropriate governmental authority. Accordingly, each member shall hold the Association harmless from any claims, damages, or liability resulting from such member’s use of any information, data, or interpretations as provided to such member by the Association.

Thursday May 22, 2025 4:45pm - 5:30pm EDT
Given the well-documented staffing challenges in student financial aid, the need for effective and efficient succession planning has never been more critical. Prudent use of innovation through AI can help ensure organizational stability and continuity by identifying, developing, and preparing employees to fill essential leadership and other crucial staff roles.

This session will cover how AI can significantly improve succession planning by offering data-driven insights, streamlining processes, and enhancing decision-making to ensure the right people are prepared for key roles. Our panel will compare and contrast the traditional framework of staff management to available AI tools that have the potential to make succession planning more proactive, data-driven, and equitable.
Moderators Presenters
Thursday May 22, 2025 4:45pm - 5:30pm EDT
Room D Floor 2

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